Senior ServiceNow CMDB & CSDM Architect

Akraya, Inc.; Oakland (CA); Hybrid; USD 90,000 - 96,000; Full time

Job summary

Akraya, Inc. is seeking a senior ServiceNow CMDB Administrator in Oakland, CA, hybrid. The role focuses on governance, data quality, and continuous improvement of a critical CMDB, ensuring it remains a reliable data source for IT operations.

You will lead CMDB platform administration, drive CSDM implementation, manage CI lifecycles, and collaborate with multiple IT teams to mature data and service models. Requires advanced ServiceNow CMDB experience and hands-on work with IRE and CI Class

Qualifications

• Extensive experience with ServiceNow CMDB administration.
• Proven track record of CSDM implementation.
• Hands-on expertise with IRE and CI Class Manager.

Responsibilities

• Oversee ServiceNow CMDB platform administration and optimization.
• Implement and enforce CMDB governance policies and standards.
• Manage the lifecycle and quality of Configuration Items (CIs).
• Drive CSDM implementation and service modeling initiatives.
• Configure and maintain the Identification and Reconciliation Engine.

Job description

Akraya, Inc. is seeking a senior ServiceNow CMDB Administrator in Oakland, CA, hybrid. The role focuses on governance, data quality, and continuous improvement of a critical CMDB, ensuring it remains a reliable data source for IT operations.

You will lead CMDB platform administration, drive CSDM implementation, manage CI lifecycles, and collaborate with multiple IT teams to mature data and service models. Requires advanced ServiceNow CMDB experience and hands-on work with IRE and CI Class