Senior ServiceNow Asset Management & Automation Developer

Miratech

United States

Remote

USD 120,000 - 180,000

Full time

2 days ago

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Job summary

Miratech is seeking a Senior ServiceNow Developer with deep expertise in HAM Pro, SAM Pro, and Service Catalog. You will design, develop, and support scalable ServiceNow solutions that optimize asset lifecycle, software governance, and ITSM processes.

The role emphasizes hands-on development, REST API integrations, and CMDB/CSDM knowledge to deliver maintainable, business-driven outcomes. CSA certification is required and experience with enterprise integrations is highly valued.

Qualifications

8+ years hands-on ServiceNow development experience.
5+ years IT Asset Management implementations.
Strong HAM Pro, SAM Pro, Service Catalog, Flow Designer, Integration Hub, REST API integrations.
Experience building Catalog Items, Record Producers, and automated fulfillment workflows.
Strong JavaScript and ServiceNow scripting expertise.
Experience with Import Sets, Transform Maps, Data Imports, and workflow automation.
Good understanding of ITSM processes.
Working knowledge CMDB, Discovery, CSDM concepts, and Asset-to-CI relationships.
CSA certification required.

Responsibilities

Design, develop, and support HAM Pro and SAM Pro solutions.
Configure and optimize asset lifecycle processes including request, fulfillment, deployment, reclamation, refresh, retirement.
Support software compliance, normalization, reclamation, SaaS optimization, and asset governance.
Develop and maintain Service Catalog Items, Record Producers, approval workflows, and fulfillment processes.
Build automation using Flow Designer, Integration Hub, and ServiceNow capabilities.
Design and implement integrations using REST APIs, Import Sets, and Transform Maps.
Integrate ServiceNow with enterprise apps, SaaS platforms, endpoint tools, and asset repositories.
Develop and maintain Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Flows, Jobs, and Scripted REST APIs.
Troubleshoot platform, integration, and automation issues via root cause analysis.
Support ITSM processes including Incident, Change, Problem, and Request Management.
Maintain CMDB data quality, asset-to-CI relationships, and support CSDM initiatives.
Ensure solutions adhere to best practices, governance, and documentation.