ServiceNow ITAM – Hardware Asset Management (HAM) Developer

Zoho; United States; Remote; USD 83,000 - 131,000; Part time

Job summary

Fyerx is seeking a ServiceNow ITAM Developer with deep expertise in Hardware Asset Management Pro (HAM Pro). The role focuses on hardware lifecycle workflows, stockroom inventory management, automated discovery integrations, and optimizing identification and reconciliation engines.

Responsibilities include building complex rules and scripts, designing automated hardware workflows using Flow Designer and IntegrationHub, and integrating ServiceNow with discovery tools, SCCM, Intune and JAMF.

Qualifications

• 5+ years hands-on ServiceNow development in ITAM/SAM.
• Deep understanding of SAM Pro data models, Software Installation tables, Discovery Models, and Software Models.
• Strong SQL, XML, JSON and IntegrationHub skills.
• CSA certification.

Responsibilities

• Write and maintain complex Business Rules, Client Scripts, Script Includes, and UI Actions within the HAM application.
• Design and implement automated hardware request, deployment, and reclamation workflows using Flow Designer and IntegrationHub.
• Create Service Catalog items for hardware requests with complex client-side validations and approval rules.
• Configure and troubleshoot ServiceNow Discovery, SCCM, Intune, JAMF, and third-party hardware inventory integrations.
• Build REST/SOAP integrations to connect ServiceNow with external asset tracking portals, procurement systems, and vendor catalogs.
• Optimize background jobs, reconciliation engines, and scheduled scripts; support platform upgrades and hardware data normalization.

Skills

ServiceNow ITAM

HAM Pro

Flow Designer

IntegrationHub

SQL

REST/SOAP

Tools

ServiceNow Discovery

SCCM

Intune

JAMF

REST APIs

Job description

ServiceNow ITAM – Hardware Asset Management (HAM) Developer

ServiceNow ITAM – Hardware Asset Management (HAM) Developer

Employment Type: Contract

Work Mode: Remote

Location: Offshore

Total Experience Required: 5+ years

Relevant Experience Required: 5+ years

Mandatory Certification: ServiceNow Certified System Administrator (CSA)

Job Summary We are seeking a ServiceNow ITAM Developer with deep expertise in Hardware Asset Management Pro (HAM Pro). The ideal candidate will focus on hardware lifecycle workflows, stockroom inventory management, automated discovery integrations, and optimizing identification and reconciliation engines.

Key Responsibilities

Write and maintain complex Business Rules, Client Scripts, Script Includes, and UI Actions within the HAM application.

Design and implement automated hardware request, deployment, and reclamation workflows using Flow Designer and IntegrationHub.

Create Service Catalog items for hardware requests with complex client-side validations and approval rules.

Configure and troubleshoot ServiceNow Discovery, SCCM, Intune, JAMF, and third-party hardware inventory integrations.

Build REST/SOAP integrations to connect ServiceNow with external asset tracking portals, procurement systems, and vendor catalogs.

Optimize background jobs, reconciliation engines, and scheduled scripts; support platform upgrades and hardware data normalization.

Requirements

5+ years of hands-on experience in ServiceNow development with a focus on ITAM/SAM.

Deep technical understanding of SAM Pro data models, Software Installation tables, Discovery Models, and Software Models.

Strong experience with SQL, XML, JSON, and IntegrationHub steps.

Certified System Administrator (CSA) certification.

Preferred Qualifications

Certified Implementation Specialist – Software Asset Management (CIS-SAM).

ServiceNow Certified Application Developer (CAD).