Senior ServiceNow Asset Management Architect (HAM/SAM)

RWJBarnabas Health; Short Hills (NJ); On-site; USD 110,681 - 156,337; Full time

Benefits offered by this job

PTO

Medical and Prescription DrugInsurance

Dental and Vision Insurance

Retirement Plans

Short & Long Term Disability

Life & Accident Insurance

Tuition Reimbursement

Health Care/Dependent Care Flexible Sp

Wellness Programs

Voluntary Benefits

Discounts through partners

Job summary

RWJBarnabas Health is seeking a Senior ServiceNow Developer for IT Asset Management at our West Orange corporate offices. This hands-on role leads architecture, configuration, automation, and governance of ITAM across its full lifecycle, focusing on HAM Pro and SAM to ensure regulatory compliance and financial accuracy in healthcare.

You will design and optimize ServiceNow solutions, integrate with endpoints, and mentor teams while staying current with releases.

Qualifications

• Bachelor’s degree in computer science, computer engineering, or programming preferred.
• ServiceNow CSA and CAD certifications required.
• ServiceNow CIS HAM, SAM, ITSM, or ITOM certification.
• ITIL v4 preferred.

Responsibilities

• Design, develop, install, and troubleshoot ServiceNow applications.
• Own the end-to-end IT Asset Management architecture within ServiceNow.
• Automate HAM Pro processes: procurement orchestration, receiving, inventory, asset lifecycle, transfers, disposals.
• Automate SAM processes: entitlement management, license compliance, software normalization, reconciliation, audit defense.
• Develop and maintain integrations.
• Continuously update knowledge of current ServiceNow functionality and future releases.
• Assist in training, documentation, and support.
• Identify and resolve bugs to ensure platform functions as designed.
• Lead complex development using Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer, Integration Hub/Workflow Data Fabric.
• Design and maintain REST/SOAP integrations with endpoint management platforms and vendor management tools.
• Perform other duties as assigned.

Skills

Independent work

Team collaboration

Analytical thinking

Time management

Education

Bachelor’s degree in computer science, computer engineering, or programming

Tools

ServiceNow

REST APIs

JavaScript

SQL

HTML

CSS

CMDB

ITSM/ITOM

Integrations

Job description

RWJBarnabas Health is seeking a Senior ServiceNow Developer for IT Asset Management at our West Orange corporate offices. This hands-on role leads architecture, configuration, automation, and governance of ITAM across its full lifecycle, focusing on HAM Pro and SAM to ensure regulatory compliance and financial accuracy in healthcare.

You will design and optimize ServiceNow solutions, integrate with endpoints, and mentor teams while staying current with releases.