Senior ServiceNow ITAM Developer (Remote)

Eliassen Group; Cheyenne (WY); Remote; USD 77,000 - 91,000; Part time

Job summary

Eliassen Group seeks a mid-to-senior ServiceNow ITAM Developer to design, develop, implement, and enhance enterprise asset management solutions on the ServiceNow platform. The role focuses on IT Asset Management across HAM, SAM, EAM, CMDB, and related integrations.

The ideal candidate brings strong ServiceNow development experience, asset lifecycle expertise, and the ability to deliver scalable solutions in complex environments.

Qualifications

• 8+ years of ServiceNow development experience.
• 3+ years of hands-on ServiceNow ITAM implementation and support experience.
• Experience with HAM, SAM, EAM, CMDB.
• Strong experience with Flow Designer, Business Rules, Client Scripts, UI Policies, Script Includes, Catalog Development, and IntegrationHub.
• Experience developing REST and SOAP integrations.
• Strong understanding of IT Asset Lifecycle Management processes.
• Experience with CMDB data management, reconciliation, normalization, and governance.
• Experience in Agile or Scrum environments.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent verbal and written communication skills.
• Eligible to obtain and maintain a Public Trust clearance.

Responsibilities

• Design, develop, configure, and maintain ServiceNow ITAM solutions following platform best practices.
• Implement and enhance HAM, SAM, and EAM capabilities.
• Configure and maintain asset lifecycle processes including procurement, receiving, deployment, maintenance, transfer, retirement, and disposal.
• Develop and support integrations using REST, SOAP, IntegrationHub, and related technologies.
• Configure and maintain CMDB relationships, data models, reconciliation rules, and data quality processes.
• Build and support Service Catalog items, workflows, Flow Designer solutions, business rules, client scripts, and UI policies.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Support data migration and transformation from legacy asset management platforms.
• Develop technical documentation, design documents, process flows, and deployment procedures.
• Participate in Agile ceremonies including sprint planning, daily standups, sprint reviews, and retrospectives.
• Build and support automated testing using ServiceNow Automated Test Framework (ATF).
• Provide production support, troubleshooting, and ongoing platform enhancements.

Skills

ServiceNow ITAM

HAM

SAM

EAM

CMDB

Flow Designer

IntegrationHub

REST

SOAP

Asset lifecycle

Agile

Tools

REST APIs

SOAP

Job description

Eliassen Group seeks a mid-to-senior ServiceNow ITAM Developer to design, develop, implement, and enhance enterprise asset management solutions on the ServiceNow platform. The role focuses on IT Asset Management across HAM, SAM, EAM, CMDB, and related integrations.

The ideal candidate brings strong ServiceNow development experience, asset lifecycle expertise, and the ability to deliver scalable solutions in complex environments.