Remote ServiceNow ITAM Developer – HAM/SAM/EAM Expert

Eliassen Group; Salt Lake City (UT); Remote; USD 77,000 - 91,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with company matching

Life insurance

Job summary

Eliassen Group is seeking a Mid-to-Senior ServiceNow ITAM Developer to design, develop, implement, and enhance enterprise asset management solutions on the ServiceNow platform. The role focuses on IT Asset Management across HAM, SAM, EAM, CMDB, and related integrations.

The ideal candidate brings strong ServiceNow development experience, asset lifecycle expertise, and the ability to deliver scalable solutions in complex environments.

Qualifications

• 8+ years of ServiceNow development experience.
• 3+ years of hands-on ServiceNow ITAM implementation and support experience.
• Experience with HAM, SAM, EAM, CMDB.
• Strong experience with Flow Designer, Business Rules, Client Scripts, UI Policies, Script Includes, Catalog Development, and IntegrationHub.
• Experience developing REST and SOAP integrations.

Responsibilities

• Design, develop, configure, and maintain ServiceNow ITAM solutions following platform best practices.
• Implement and enhance HAM, SAM, and EAM capabilities.
• Configure asset lifecycle processes including procurement, receiving, deployment, maintenance, transfer, retirement, and disposal.
• Develop and support integrations using REST, SOAP, IntegrationHub, and related technologies.
• Configure and maintain CMDB relationships, data models, reconciliation rules, and data quality processes.
• Build and support Service Catalog items, workflows, Flow Designer solutions, business rules, client scripts, and UI policies.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Support data migration and transformation from legacy asset management platforms.
• Develop technical documentation, design documents, process flows, and deployment procedures.
• Participate in Agile ceremonies including sprint planning, daily standups, sprint reviews, and retrospectives.
• Build and support automated testing using ServiceNow ATF.
• Provide production support, troubleshooting, and ongoing platform enhancements.

Skills

ServiceNow development

IT Asset Management

HAM-SAM-EAM

CMDB

REST

SOAP

Flow Designer

ATF

Agile/Scrum

Communication

Tools

REST

SOAP

IntegrationHub

CMDB

Flow Designer

Business Rules

Client Scripts

UI Policies

Script Includes

Catalog Development

ATF

Job description

Eliassen Group is seeking a Mid-to-Senior ServiceNow ITAM Developer to design, develop, implement, and enhance enterprise asset management solutions on the ServiceNow platform. The role focuses on IT Asset Management across HAM, SAM, EAM, CMDB, and related integrations.

The ideal candidate brings strong ServiceNow development experience, asset lifecycle expertise, and the ability to deliver scalable solutions in complex environments.