Senior ServiceNow Architect – Remote Impact Leader

Cognizant; Trenton (NJ); Remote; USD 140,000 - 160,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays + PTO

401(k) plan and contributions

Disability insurance

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Senior ServiceNow Solution Architect to lead the design, governance, and delivery of enterprise-scale ServiceNow solutions. This remote role lets you collaborate with global teams and drive digital transformation across ITSM, ITOM, ITAM, CSM, and more.

You will mentor teams, craft scalable architectures, and align platform capabilities with strategic business objectives in a flexible, remote work environment.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• 20+ years IT experience with enterprise technology consulting and architecture.
• 10+ years hands-on ServiceNow architecture and implementations.
• Proven success leading multiple enterprise-scale ServiceNow deployments.
• Deep expertise in ServiceNow architecture, governance, integrations, security, and best practices.
• Strong executive communication, stakeholder management, and leadership skills.
• Experience leading global cross-functional teams across architecture, development, and delivery.

Responsibilities

• Lead end-to-end architecture, strategy, and delivery for large-scale ServiceNow transformations.
• Define scalable, secure, and maintainable ServiceNow solutions aligned with enterprise standards and governance.
• Architect and guide implementations across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, CMDB, Discovery, and Service Mapping.
• Drive integration strategies between ServiceNow and cloud platforms, enterprise apps, and third-party systems.
• Partner with executives, business leaders, and technology teams to align capabilities with business goals.
• Provide technical leadership, mentorship, and architectural oversight throughout the solution lifecycle.
• Support solution development, estimations, pre-sales, and client workshops while promoting modernization.

Skills

Executive communication

Stakeholder management

Leadership

Enterprise architecture

Education

Bachelor's degree in CS/IT/Engineering

Tools

ServiceNow platform

REST APIs

AWS

Azure

Job description

Cognizant is seeking a Senior ServiceNow Solution Architect to lead the design, governance, and delivery of enterprise-scale ServiceNow solutions. This remote role lets you collaborate with global teams and drive digital transformation across ITSM, ITOM, ITAM, CSM, and more.

You will mentor teams, craft scalable architectures, and align platform capabilities with strategic business objectives in a flexible, remote work environment.