Remote Senior ServiceNow Architect - Enterprise Solutions

Cognizant; Richmond (VA); Remote; USD 140,000 - 160,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid holidays

Paid Time Off

401(k) plan

Disability Insurance

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Senior ServiceNow Solution Architect to lead end-to-end design, governance, and delivery of enterprise-scale ServiceNow solutions for global clients. This remote role is open to qualified applicants across the United States, with a focus on architecture, strategy, and platform modernization.

You will collaborate with executive stakeholders, drive integrations, and mentor delivery teams while ensuring security, scalability, and adherence to enterprise standards.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• 20+ years of IT experience with enterprise technology consulting and architecture.
• 10+ years of hands-on ServiceNow architecture and implementation experience.
• Proven success leading multiple enterprise-scale ServiceNow implementations and transformation initiatives.
• Deep expertise in ServiceNow platform architecture, governance, integrations, security, and best practices.
• Strong executive communication, stakeholder management, consulting, and leadership skills.
• Experience leading global, cross-functional teams across architecture, development, and delivery disciplines.

Responsibilities

• Lead end-to-end architecture, strategy, and delivery for large-scale ServiceNow transformation programs.
• Define scalable, secure, and maintainable ServiceNow solutions aligned with enterprise standards.
• Architect and guide implementations across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, CMDB, Discovery, and Service Mapping.
• Drive integration strategies between ServiceNow, cloud platforms, enterprise applications, and third-party systems.
• Partner with executive stakeholders to align platform capabilities with business objectives.
• Provide technical leadership, mentorship, and architectural oversight throughout the solution lifecycle.
• Support solution development, estimation, pre-sales activities, and client workshops.

Skills

Executive communication

Stakeholder management

Consulting

Leadership

Global cross-functional leadership

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field

Tools

ServiceNow ITSM

ServiceNow ITOM

ServiceNow ITAM

ServiceNow CSM

ServiceNow FSM

ServiceNow HRSD

ServiceNow SPM

CMDB

CSDM

Discovery

Service Mapping

Event Management

REST APIs

SOAP APIs

JSON

XML

JavaScript

Workflow automation

AI-powered platforms

AWS

Azure

Job description

Cognizant is seeking a Senior ServiceNow Solution Architect to lead end-to-end design, governance, and delivery of enterprise-scale ServiceNow solutions for global clients. This remote role is open to qualified applicants across the United States, with a focus on architecture, strategy, and platform modernization.

You will collaborate with executive stakeholders, drive integrations, and mentor delivery teams while ensuring security, scalability, and adherence to enterprise standards.