Senior ServiceNow Architect — Remote Enterprise Transformation

Cognizant; Frankfort (KY); Remote; USD 140,000 - 160,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Senior ServiceNow Solution Architect to lead design, governance, and delivery of enterprise-scale ServiceNow solutions across global organizations. You will collaborate with business leaders, enterprise architects, clients, and delivery teams to modernize platforms and drive digital transformation.

You will own end-to-end architecture for large programs, define scalable, secure solutions, guide ITSM/ITOM/ITAM/CSM implementations, integrate with cloud and third-party

Qualifications

• Bachelor's degree in Computer Science, IT, Engineering, or related field.
• 20+ years IT experience with enterprise technology consulting and architecture.
• 10+ years hands-on ServiceNow architecture and implementation experience.
• Proven success leading multiple enterprise-scale ServiceNow implementations and transformation initiatives.
• Deep expertise in ServiceNow platform architecture, governance, integrations, security, and best practices.
• Strong executive communication, stakeholder management, consulting, and leadership skills.
• Experience leading global, cross-functional teams across architecture, development, and delivery disciplines.

Responsibilities

• Lead end-to-end architecture, strategy, and delivery for large-scale ServiceNow transformation programs.
• Define scalable, secure, and maintainable ServiceNow solutions aligned with enterprise architecture standards and governance practices.
• Architect and guide implementations across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, CMDB, Discovery, and Service Mapping.
• Drive integration strategies between ServiceNow, cloud platforms, enterprise applications, and third-party systems.
• Partner with executive stakeholders, business leaders, and technology teams to align platform capabilities with business objectives.
• Provide technical leadership, mentorship, and architectural oversight throughout the solution lifecycle.
• Support solution development, estimation, pre-sales activities, and client workshops while promoting innovation and platform modernization.

Skills

Executive communication

Leadership

Stakeholder management

Global collaboration

Mentorship

Education

Bachelor's degree in Computer Science, IT, Engineering, or related field

Tools

ServiceNow ITSM

ServiceNow ITOM

ServiceNow ITAM

ServiceNow CSM

CMDB/Discovery/Service Mapping

REST/SOAP/JSON/XML integrations

Cloud platforms (AWS/Azure)

Job description

Cognizant is seeking a Senior ServiceNow Solution Architect to lead design, governance, and delivery of enterprise-scale ServiceNow solutions across global organizations. You will collaborate with business leaders, enterprise architects, clients, and delivery teams to modernize platforms and drive digital transformation.

You will own end-to-end architecture for large programs, define scalable, secure solutions, guide ITSM/ITOM/ITAM/CSM implementations, integrate with cloud and third-party