Senior ServiceNow Architect - Remote IT Transformation Lead

Cognizant; Nashville (TN); Remote; USD 140,000 - 160,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) plan

Job summary

Cognizant is seeking a Senior ServiceNow Solution Architect to lead design, governance, and delivery of enterprise-scale ServiceNow solutions from a remote USA location. You will collaborate with executives and delivery teams to modernize platforms and optimize operations across global organizations.

You will provide architectural leadership across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, and related modules, driving integrations, governance, and best practices to deliver value and innovation.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

Responsibilities

• Lead end-to-end architecture, strategy, and delivery for large-scale ServiceNow transformation programs.
• Define scalable, secure, and maintainable ServiceNow solutions aligned with enterprise standards.
• Architect and guide implementations across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, CMDB, Discovery, and Service Mapping.
• Drive integration strategies between ServiceNow, cloud platforms, enterprise applications, and third-party systems.
• Partner with executive stakeholders, business leaders, and technology teams to align platform capabilities with business objectives.
• Provide technical leadership, mentorship, and architectural oversight throughout the solution lifecycle.
• Support solution development, estimation, pre-sales activities, and client workshops while promoting modernization.

Skills

ServiceNow expertise

Enterprise architecture

ITSM/ITOM/ITAM/CSM

Security governance

Executive communication

Cross-functional leadership

Cloud integrations

Pre-sales support

Education

Bachelor's degree in Computer Science/IT/Engineering

Tools

ServiceNow Platform

REST/SOAP APIs

JSON/XML

AWS/Azure

Job description

Cognizant is seeking a Senior ServiceNow Solution Architect to lead design, governance, and delivery of enterprise-scale ServiceNow solutions from a remote USA location. You will collaborate with executives and delivery teams to modernize platforms and optimize operations across global organizations.

You will provide architectural leadership across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, and related modules, driving integrations, governance, and best practices to deliver value and innovation.