Senior ServiceNow Architect — ITOM & CMDB Expert

Dotsquares; United States; Hybrid; USD 180,000 - 240,000; Full time

Job summary

Dotsquares is seeking a Senior ServiceNow Architect in the United States to lead end-to-end solution design across ITOM, CMDB/CSDM, and integration layers. The role requires deep expertise in Discovery, Service Mapping, Event Management, and MID Server topology, with a track record of delivering enterprise-scale solutions.

The candidate will own architectural governance, run design reviews, and mentor developers while engaging in pre-sales activities and client workshops.

Qualifications

• 8+ years hands-on ServiceNow across design and build; 10–12 years in IT/software engineering.
• Expert CMDB/CSDM governance and multisource reconciliation.
• Proven scoped-application architecture on the Now Platform with security design.
• Experience with IntegrationHub, Flow Designer, ETL/RTE, REST/SOAP and credentials.
• Strong agile delivery leadership with Git-based engineering practices.

Responsibilities

• Own end-to-end solution architecture from current to target state.
• Define integration topology, credential design, and data governance rules.
• Lead pre-sales responses with architecture diagrams and effort estimates.
• Run discovery workshops and advise client architects throughout engagements.
• Ensure releases are deployment-ready with proper documentation and templates.
• Mentor senior developers and drive internal capability building.

Skills

ServiceNow

ITOM architecture

CMDB/CSDM

Integration architecture

Git-based engineering

Tools

IntegrationHub

Flow Designer

REST/SOAP

MID Servers

Job description

Dotsquares is seeking a Senior ServiceNow Architect in the United States to lead end-to-end solution design across ITOM, CMDB/CSDM, and integration layers. The role requires deep expertise in Discovery, Service Mapping, Event Management, and MID Server topology, with a track record of delivering enterprise-scale solutions.

The candidate will own architectural governance, run design reviews, and mentor developers while engaging in pre-sales activities and client workshops.