ServiceNow CMDB Architect

The Dignify Solutions, LLC; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

A consulting firm seeks an experienced architect to design solutions within the CSDM framework for a financial client. This role involves designing ServiceNow ITSM/ITOM Discovery solutions while ensuring that the design is consistent and aligned with business requirements. The ideal candidate will have experience with CMDB processes and integration of external data sources, contributing to governance processes effectively.

Qualifications

• Experience with ServiceNow ITSM/ITOM Discovery.
• Proficiency in CMDB management and governance.
• Strong understanding of integration processes with external data sources.

Responsibilities

• Design and implement ServiceNow solutions that meet complex business needs.
• Ensure consistency in solution design and processes across CMDB.
• Manage integration of CMDB with external data sources.

Job description

We are seeking a skilled architect to design solutions that meet complex business needs, aligning technologies within the CSDM framework for our financial client. The role involves:

• Designing and implementing ServiceNow ITSM/ITOM Discovery and CMDB solutions that fulfill business requirements and follow industry best practices.
• Ensuring consistency and continuity in solution design and processes across the CMDB and related processes.
• Creating architecture templates and documenting CMDB platform design in collaboration with the CMDB Class Manager.
• Reviewing and approving administrator credentials and access rights to the CM infrastructure.
• Managing the integration of the CMDB with external data sources like SCCM and JAMF.
• Supporting the development and maintenance of CM and Discovery governance processes, procedures, and policies.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

IT Services and IT Consulting