Senior ServiceNow Architect – CMDB & ITOM Leader

Artizent; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Artizent is seeking a ServiceNow Architect to lead architecture, design, and roadmap development for CMDB and ITOM capabilities. This role defines target-state architecture, drives integration strategies, and enables AI-powered operational intelligence capabilities.

The Architect will serve as the technical authority for CMDB, Discovery, Service Mapping, integration architecture, and AI-driven initiatives, guiding governance and platform engineering standards across teams.

Qualifications

• Experience leading ServiceNow CMDB/ITOM architecture projects.
• Ability to define target-state CMDB/ITOM architectures and roadmaps.
• Experience designing scalable integration frameworks and API strategies.

Responsibilities

• Define target-state CMDB and ITOM architecture.
• Design scalable integration frameworks and data exchange standards.
• Establish architecture standards and governance practices.
• Drive CMDB maturity and ITOM roadmap planning.

Skills

ServiceNow CMDB

ITOM Suite

Service Mapping

CMDB Architecture

API Architecture

Integration Hub

Data Integration

Cloud Architecture

Enterprise Data Modeling

CMDB Coverage

Data Quality Improvements

AI Readiness of CMDB Ecosystem

Job description

Artizent is seeking a ServiceNow Architect to lead architecture, design, and roadmap development for CMDB and ITOM capabilities. This role defines target-state architecture, drives integration strategies, and enables AI-powered operational intelligence capabilities.

The Architect will serve as the technical authority for CMDB, Discovery, Service Mapping, integration architecture, and AI-driven initiatives, guiding governance and platform engineering standards across teams.