Remote ServiceNow CMDB & ITOM Architect AI-Driven

Kairos Technologies Inc.

United States

Remote

USD 140,000 - 200,000

Full time

5 days ago

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Job summary

Kairos Technologies Inc. is seeking an experienced ServiceNow Architect to lead CMDB and ITOM strategy remotely. You will define target-state architecture, drive integration, and set governance for scalable data and AI-enabled operations.

You will act as the technical authority for CMDB, Discovery, Service Mapping, and integration patterns, shaping the roadmap and ensuring data quality and enterprise resilience across cloud and on-premises systems.

Qualifications

Lead CMDB and ITOM target-state architecture.
Define scalable integration frameworks across enterprise systems.
Establish governance standards and data quality measures.
Design AI-enabled CMDB and operational intelligence patterns.
Mentor engineering teams and enforce platform standards.

Responsibilities

Define target-state CMDB and ITOM architecture.
Design scalable integration frameworks.
Establish architecture standards and best practices.
Drive CMDB maturity and ITOM roadmap planning.
Architect Discovery and Service Mapping solutions.
Define CI lifecycle and governance models.
Design reconciliation and data quality frameworks.
Establish API strategies and data exchange standards.
Enable data aggregation from infrastructure, cloud, identity, ERP, and business systems.
Support AI-driven operational intelligence initiatives.