Senior Customer Service Agent - Ops & Sales

FedEx Logistics; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

FedEx Logistics in Florida is seeking a full-time station associate to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and help sell company services.

You will also perform administrative support for station operations and handle other duties as assigned, supporting a smooth daily workflow. The role follows a steady Monday–Friday schedule with every third Saturday work period. FedEx is an Equal Opportunity Employer.

Qualifications

• High School Diploma or GED required.
• Ability to operate computer terminal.
• Ability to lift 50 lbs and maneuver heavier packages with assistance.
• Good human relations and communication skills.

Responsibilities

• Provides accurate information and assistance to customers, responds to inquiries, resolves problems, and assists in selling company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Computer terminal

Lifting 50 lbs

Package handling

Communication skills

Education

High School Diploma/G.E.D.

Job description

FedEx Logistics in Florida is seeking a full-time station associate to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and help sell company services.

You will also perform administrative support for station operations and handle other duties as assigned, supporting a smooth daily workflow. The role follows a steady Monday–Friday schedule with every third Saturday work period. FedEx is an Equal Opportunity Employer.