Senior Service Coordinator & Project Support Lead

Southland Industries Inc.; Virginia; On-site; USD 68,000 - 80,000; Full time

Benefits offered by this job

401(k) with 50% match

Medical, dental, and vision insurance

Annual bonus program

Paid parental leave

Paid holidays and time off

Professional development opportunities

Company-paid memberships

Wellness benefits

Job summary

Southland Industries is seeking a Senior Service Coordinator to enhance customer experience by coordinating service work, managing resources, and supporting project managers and field staff. You will lead communications, monitor margins, and proactively engage with team members to minimize missed opportunities.

A strong emphasis on reporting and onboarding is required. The role requires coordinating materials, subcontractors, and equipment for service orders and maintenance schedules, while

Qualifications

• Minimum high school diploma or GED.
• Associate degree (AA) preferred.

Responsibilities

• Schedules and manages labor resources to support all service work including service projects, as well as the techs to support clients and business.

Skills

Verbal & written communication

Customer service

Project coordination

Multitasking & prioritization

Attention to detail

Excel & Word

Education

Associate degree (AA) preferred

High school diploma or GED

Tools

Excel

Word

Job description

Southland Industries is seeking a Senior Service Coordinator to enhance customer experience by coordinating service work, managing resources, and supporting project managers and field staff. You will lead communications, monitor margins, and proactively engage with team members to minimize missed opportunities.

A strong emphasis on reporting and onboarding is required. The role requires coordinating materials, subcontractors, and equipment for service orders and maintenance schedules, while