Senior Service Center Logistics Clerk

Estes-Express-Lines; West Middlesex (Mercer County); Vor Ort; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

Estes-Express-Lines in Mercer County, PA seeks a clerical dispatcher to create freight manifests, assist with driver assignments and city dispatch, and help maintain billing and tracking records. You will coordinate with service centers and supervisors to move freight efficiently while complying with service standards.

The role requires strong computer skills, MS Word/Excel proficiency, and the ability to work independently or in a team under tight deadlines.

Qualifikationen

• High School Diploma or GED or equivalent background.
• Knowledge in customer care, OS&D, billing, pricing, tracing, dispatching, weights and inspection.
• Computer skills; proficient in MS Word and Excel required.
• AS400 experience strongly preferred.
• Strong customer services skills.
• Excellent verbal and written communication and listening skills.
• Ability to work independently or in a team and meet deadlines.

Aufgaben

• Create freight manifest list using applicable coding.
• Assist dispatcher with assigning pick-up and delivery drivers for local delivery activities and/or road drivers.
• Assist dispatcher with maintaining city dispatch sheet and advising drivers concerning any problems encountered in the pick up and delivery of freight.
• Assist with city dispatch when needed.
• Responsible for scheduling, tracking, tracing and billing.
• Coordinate Line Haul drivers with Service Centers to move freight timely within service standards.
• Interact with Line Haul Supervisor, Operations Planner, Service Center personnel, VP of Operations, Breakdown Coordinators, and Line Haul Drivers.
• Assist with Line Haul activities and planning dispatches to meet cost and service goals.

Kenntnisse

Customer service

Verbal communication

Written communication

Problem solving

Teamwork

Ausbildung

High School Diploma or GED

Tools

AS400

MS Word

MS Excel

Jobbeschreibung

Estes-Express-Lines in Mercer County, PA seeks a clerical dispatcher to create freight manifests, assist with driver assignments and city dispatch, and help maintain billing and tracking records. You will coordinate with service centers and supervisors to move freight efficiently while complying with service standards.

The role requires strong computer skills, MS Word/Excel proficiency, and the ability to work independently or in a team under tight deadlines.