Senior Service Architect: Strategic Solutions Lead

NCR Voyix Corporation; Atlanta (GA); Sur place; USD 130 000 - 170 000; Plein temps

Résumé du poste

NCR Voyix Corporation, headquartered in Atlanta, GA, seeks a Senior Service Architect to design, cost, and gain approvals for end-to-end service solutions aligned with customer requirements, sales strategy, and financial objectives. You will coordinate with sales, operations, legal, procurement, and technical teams to drive winning proposals.

The role emphasizes building financially sound, deliverable solutions, documenting requirements, and guiding negotiations to protect contractual and

Qualifications

• Understand customer business requirements and sales strategy.
• Design service solutions that deliver customer value and address business challenges.
• Lead solution development and requirements definition activities.
• Develop and maintain solution documentation, including requirements traceability.
• Build financially sound and profitable service solutions.
• Challenge assumptions and costs to ensure operationally deliverable solutions.
• Obtain operational cost and delivery approvals.
• Participate in customer negotiations and contract reviews.
• Ensure NCR Voyix contractual, financial, and delivery interests are protected.

Responsabilités

• Understand customer business requirements and sales strategy.
• Design service solutions that deliver customer value and address business challenges.
• Engage subject matter experts across internal teams.
• Lead solution development and requirements definition activities.
• Develop and maintain solution documentation and traceability.
• Build financially sound and profitable service solutions.

Connaissances

Service portfolio knowledge

Customer requirements analysis

Cross-functional leadership

Financial and P&L understanding

Customer negotiation skills

Contractual awareness

Description du poste

NCR Voyix Corporation, headquartered in Atlanta, GA, seeks a Senior Service Architect to design, cost, and gain approvals for end-to-end service solutions aligned with customer requirements, sales strategy, and financial objectives. You will coordinate with sales, operations, legal, procurement, and technical teams to drive winning proposals.

The role emphasizes building financially sound, deliverable solutions, documenting requirements, and guiding negotiations to protect contractual and