Senior Service Architect: Strategic Solution Leader

NCR Corporation; United States; On-site; USD 140,000 - 190,000; Full time

Job summary

NCR Voyix Corporation is seeking a Senior Service Architect in Atlanta, GA to design, cost, and secure approvals for service solutions aligned with customer requirements and NCR Voyix strategy.

You will lead across sales, operations, legal, procurement, and technical teams to ensure profitable, deliverable outcomes and protect NCR Voyix interests. This role emphasizes collaboration and financial acumen within a global platform-powered business.

Qualifications

• Understand customer business requirements and sales strategy.
• Design service solutions that deliver customer value and address business challenges.
• Lead solution development and requirements definition activities.
• Develop and maintain solution documentation, including requirements traceability.
• Build financially sound and profitable service solutions.
• Challenge assumptions and costs to ensure operationally deliverable solutions.
• Obtain operational cost and delivery approvals.
• Participate in customer negotiations and contract reviews.
• Ensure NCR Voyix contractual, financial, and delivery interests are protected.

Responsibilities

• Understand customer business requirements and sales strategy.
• Design service solutions that deliver customer value and address business challenges.
• Engage subject matter experts including Offer Management, TSC, Legal, Procurement, and Operations.
• Lead solution development and requirements definition activities.
• Develop and maintain solution documentation, including requirements traceability.
• Build financially sound and profitable service solutions.
• Challenge assumptions and costs to ensure operationally deliverable solutions.
• Obtain operational cost and delivery approvals.
• Participate in customer negotiations and contract reviews.
• Ensure NCR Voyix contractual, financial, and delivery interests are protected.

Skills

Service portfolio knowledge

Customer requirements analysis

Cross-functional leadership

Financial and P&L understanding

Customer negotiation skills

Contractual awareness

Operational engagement and solution治理

Job description

NCR Voyix Corporation is seeking a Senior Service Architect in Atlanta, GA to design, cost, and secure approvals for service solutions aligned with customer requirements and NCR Voyix strategy.

You will lead across sales, operations, legal, procurement, and technical teams to ensure profitable, deliverable outcomes and protect NCR Voyix interests. This role emphasizes collaboration and financial acumen within a global platform-powered business.