Senior Service Agent: Customer Care & Solutions

Federal Express Corporation; West Valley City (UT); On-site; USD 24,000 - 34,000; Full time

Job summary

Federal Express Corporation is seeking a team member to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and sell services, while performing essential station administrative tasks.

Qualifications include a High School Diploma or GED, ability to operate a computer terminal, lift up to 50 lbs and maneuver heavy packages with help, and strong communication skills.

Qualifications

• High School Diploma or GED required.
• Ability to operate a computer terminal.
• Ability to lift 50 lbs and maneuver heavy packages with appropriate equipment/assistance.
• Good human relations and communications skills.

Responsibilities

• Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Computer terminal operation

Lifting 50 lbs

Communication skills

Education

High School Diploma/G.E.D.

Job description

Federal Express Corporation is seeking a team member to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and sell services, while performing essential station administrative tasks.

Qualifications include a High School Diploma or GED, ability to operate a computer terminal, lift up to 50 lbs and maneuver heavy packages with help, and strong communication skills.