Senior Customer Service & Station Operations Agent

Federal Express Corporation; Manchester Township (PA); Sur place; USD 2 066 000 - 2 755 000; Plein temps

Avantages offerts par ce poste

Equal opportunity employer

Accommodations available

Résumé du poste

Federal Express Corporation is seeking a station associate to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and sell company services. The role also supports station operations through administrative tasks and may include other duties as assigned.

Minimum requirements include a High School Diploma or GED; ability to lift up to 50 lbs and operate a computer terminal; and strong communication and interpersonal skills to interact with customers

Qualifications

• Provides customer assistance including responding to inquiries and resolving problems; sells company services.
• Performs administrative support to keep station operations running smoothly.
• Performs other duties as assigned.

Responsabilités

• Respond to customer inquiries and resolve problems.
• Provide information and sell company services.
• Assist with administrative tasks to support station operations.
• Perform other duties as assigned.

Connaissances

Customer service

Problem solving

Sales of services

Administrative support

Computer terminal

Lifting up to 50 lbs

Communication skills

Formation

High School Diploma/G.E.D.

Description du poste

Federal Express Corporation is seeking a station associate to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and sell company services. The role also supports station operations through administrative tasks and may include other duties as assigned.

Minimum requirements include a High School Diploma or GED; ability to lift up to 50 lbs and operate a computer terminal; and strong communication and interpersonal skills to interact with customers