Senior Customer Support Specialist

Federal Express Corporation; Humboldt (TN); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Pay transparency

Job summary

Federal Express Corporation is seeking a full-time team member to assist customers with information, inquiries, problem resolution and service sales at our station. The role includes essential administrative support to keep operations running smoothly and may involve additional duties as assigned.

The position requires a high school diploma or equivalent, the ability to lift up to 50 lbs with available assistance, and strong communication skills to interact with customers and colleagues

Qualifications

• Ability to operate a computer terminal.
• Ability to lift 50 lbs.
• Ability to maneuver packages of any weight above 50 lbs with appropriate equipment or assistance.
• Good human relations and communications skills.

Responsibilities

• Provides accurate information and assistance to customers, including responding to inquiries, problem-resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Computer skills

Lifting 50 lbs

Package handling

Communication

Education

High School Diploma/G.E.D.

Job description

Federal Express Corporation is seeking a full-time team member to assist customers with information, inquiries, problem resolution and service sales at our station. The role includes essential administrative support to keep operations running smoothly and may involve additional duties as assigned.

The position requires a high school diploma or equivalent, the ability to lift up to 50 lbs with available assistance, and strong communication skills to interact with customers and colleagues