Senior Customer Service & Solutions Agent

FedEx; Little Rock (AR); On-site; USD 21,000 - 28,000; Full time

Job summary

FedEx is hiring for a role at our Little Rock station. The position involves assisting customers with inquiries, resolving issues, and selling services, while performing essential administrative tasks to keep station operations running smoothly.

Applicants should be able to lift up to 50 lbs and operate a computer terminal, with reasonable accommodations provided as needed. High school diploma or GED required. FedEx is an Equal Opportunity Employer.

Qualifications

• High School Diploma or GED is required.
• Ability to operate a computer terminal.
• Ability to lift up to 50 lbs and handle heavier packages with assistive devices or help.

Responsibilities

• Provide accurate information and assistance to customers, including inquiries, problem resolution, and selling services.
• Perform administrative support for station operations.
• Perform other duties as assigned.

Skills

Computer terminal

Lifting 50 lbs

Heavy package handling

Communication skills

Education

High School Diploma/G.E.D.

Job description

FedEx is hiring for a role at our Little Rock station. The position involves assisting customers with inquiries, resolving issues, and selling services, while performing essential administrative tasks to keep station operations running smoothly.

Applicants should be able to lift up to 50 lbs and operate a computer terminal, with reasonable accommodations provided as needed. High school diploma or GED required. FedEx is an Equal Opportunity Employer.