Senior Service Advisor: Lead, Sell & Solve Car Care

Virginia Tire & Auto; Tysons (VA); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid holidays

Paid vacation

Gym reimbursement

Employee discounts

401(k) with company match

Leadership training

Career advancement

Job summary

Virginia Tire & Auto in Northern Virginia is seeking a Senior Service Advisor who can lead a team, grow service sales, and build trust with customers. The role offers a guaranteed $1,000 per week for the first 90 days plus commissions and bonuses, with potential to advance as the shop thrives.

You will write estimates, coach the Service Advisor team, explain repairs clearly, and guide customers through the repair process in a fast-paced, customer-first environment.

Qualifications

• Automotive industry experience with strong sales skills.
• Deep understanding of vehicle systems, diagnostics, and repair recommendations.
• Professional, genuine, customer-focused approach.
• Ability to multitask, lead a team, and communicate clearly.

Responsibilities

• Lead and coach your Service Advisor team to hit sales and service goals.
• Build relationships with customers, explaining vehicle issues in a way they understand.
• Confidently recommend and sell the right services and repairs.
• Write estimates, order parts, and manage the full repair order process.
• Master our proven systems like the Warm Welcome, Fond Farewell, and Phone Process.
• Keep pace with a fast, fun, customer-first environment.

Job description

Virginia Tire & Auto in Northern Virginia is seeking a Senior Service Advisor who can lead a team, grow service sales, and build trust with customers. The role offers a guaranteed $1,000 per week for the first 90 days plus commissions and bonuses, with potential to advance as the shop thrives.

You will write estimates, coach the Service Advisor team, explain repairs clearly, and guide customers through the repair process in a fast-paced, customer-first environment.