Entry-Level Service Advisor: Car Care & Customer Wins

Virginia Tire & Auto; Fremont (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hourly + commission

Starting pay $15-$22/hr

Health insurance

Paid vacation and holidays

Tire & auto repair discounts

Gym membership reimbursement

Dental & vision insurance

Life & disability insurance

401(k) with company match

Predictable schedules

Energetic shops

Professional work environment

Career growth

Job summary

Virginia Tire & Auto is seeking a Service Advisor who warmly welcomes customers, engages with them at the register, and promotes tires and basic auto repair services as a brand ambassador.

You will become an expert on our tire collection and services, then communicate with customers about timing and vehicle status to ensure a stress-free car care experience. This role combines strong customer service with commission-based earning potential.

Qualifications

• Entry-level position; however, experience is desired and will be compensated accordingly.
• Professional personal appearance.
• Ability to learn our internal software applications.
• Have and maintain a valid driver’s license.
• Virginia Tire & Auto commits to training, culture, and growth opportunities.

Responsibilities

• Warmly welcome customers in our showroom, engage at the register, and offer tires and basic auto services as a brand ambassador.
• Serve as front-line contact, connecting customer needs with technicians.
• Become an expert on our Tire Collection and services like oil changes and maintenance.
• Build relationships by communicating timing and status to customers, ensuring a stress-free car care experience.
• Balance multiple priorities and manage time effectively.
• Assist in maintaining a clean, organized showroom.
• Thrive in a commission-based environment on top of base pay.

Skills

Customer service

Communication

Sales

Learn internal software

Tools

Internal software

Job description

Virginia Tire & Auto is seeking a Service Advisor who warmly welcomes customers, engages with them at the register, and promotes tires and basic auto repair services as a brand ambassador.

You will become an expert on our tire collection and services, then communicate with customers about timing and vehicle status to ensure a stress-free car care experience. This role combines strong customer service with commission-based earning potential.