Entry Level Service Advisor | Prince William County

Virginia Tire & Auto; Gainesville (VA); On-site; USD 31,000 - 46,000; Full time

Benefits offered by this job

Hourly + Commission

Competitive pay

Health insurance

Vacation & holidays

Product discounts

Gym reimbursement

Dental & Vision

Life & Disability

401(k) with company match

Steady schedules

Clean workplace

Career growth

Job summary

Virginia Tire & Auto is a friendly, fast-paced retailer where Service Advisors greet customers, discuss needs, and guide them to the right tires, oil changes, and maintenance. You’ll be the face of the store, connecting customers with technicians and ensuring a stress-free car care experience.

This entry-level role offers structured training, an hourly base plus commission, benefits, and growth opportunities in a team-focused environment.

Qualifications

• Entry-level position; however, experience is desired and will be compensated accordingly.
• Ability to learn our internal software applications.
• Have and maintain a valid driver’s license.

Responsibilities

• Warmly welcome customers in our bright showroom, engage with them at the register, and offer tire and basic auto repair services as a brand ambassador.
• Serve as the front line point of contact with customers and act as a connection between their needs and our technicians.
• Become an expert on our Virginia Tire & Auto Tire Collection, tires, and other automotive products and services we offer, such as oil changes, tire services, and other routine maintenance.
• Build relationships with customers by communicating with them regarding timing, updating them on the status of their vehicle, and otherwise meeting their needs so that their car care experience is stress-free.
• Keep pace with customers, balance multiple priorities, and use good judgment to manage time.
• Assist in maintaining a clean, organized, and well-merchandised showroom.
• Thrive in a commissioned sales environment (on top of a strong base pay).

Skills

Customer service

Sales

Communication

Software learning

Driver's license

Professional appearance

Job description

Virginia Tire & Auto Service Advisors love to engage with people. They are the kind of individuals who strike up conversations and make connections. Most of all, they have a heart for service and love to sell—tires, oil changes, and other basic car repair services. For them, it’s about learning what a customer’s vehicle truly needs and presenting a solution. If you share our passion for the customers we serve, the automotive products we sell, and the work we do, Virginia Tire & Auto is the place to start your automotive career…or take it to the next level.

WHAT YOU’LL DO

• Warmly welcome customers in our bright showroom, engage with them at the register, and offer tire and basic auto repair services as a brand ambassador.
• Serve as the front line point of contact with customers and act as a connection between their needs and our technicians.
• Become an expert on our Virginia Tire & Auto Tire Collection, tires, and other automotive products and services we offer, such as oil changes, tire services, and other routine maintenance.
• Build relationships with customers by communicating with them regarding timing, updating them on the status of their vehicle, and otherwise meeting their needs so that their car care experience is stress-free.
• Keep pace with customers, balance multiple priorities, and use good judgment to manage time.
• Assist in maintaining a clean, organized, and well-merchandised showroom.
• Thrive in a commissioned sales environment (on top of a strong base pay).

QUALIFICATIONS

• Entry-level position; however, experience is desired and will be compensated accordingly.
• A professional personal appearance.
• Ability to learn our internal software applications.
• Have and maintain a valid driver’s license.
• Virginia Tire & Auto has a strong commitment to our people, providing extensive training, a healthy culture, and opportunities for growth. We are seeking applicants interested in making a commitment to Virginia Tire & Auto and their career.

WHY YOU’LL LOVE US

Mission matters here. At Virginia Tire & Auto, our mission is to take the stress out of car care. We do that by taking the stress out of our employees' lives by fostering an employee-first culture where employees are appreciated and valued. And by being a values-based business with a conscience. We are looking for individuals to join our team who want to share our values: to be professional, genuine, attentive, and forward-thinking.

WHAT WE’LL DO FOR YOU

We provide our employees:

• Guaranteed hourly pay plus commission—high earning potential with bonuses.
• Starting pay of $15-$22 an hour with commission.
• Low-Cost Health Insurance
• Industry-best paid vacation and holidays.
• Tire and auto repair discounts.
• Gym membership reimbursement.
• Affordable dental and vision insurance.
• Life and short-term disability insurance.
• 401(k) with company match.
• Predictable schedules.
• Energetic, busy shops.
• A clean, professional work environment with a team that wants to see you succeed.
• A company culture designed to support your career growth.

WHO WE ARE

Virginia Tire & Auto is making car care as stress-free as possible. We are proud to be a Top Family-Owned Business in the DC area, a Top Shop by Tire Review Magazine, and a consistent Best of NOVA Auto Repair winner. Virginia Tire & Auto is committed to employee advancement and growth by offering career paths and stability to its 400+ employees.

Virginia Tire & Auto promotes a smoke-free, drug-free environment.

Virginia Tire & Auto is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.