Entry-Level Service Advisor: Front Desk & Car Care Sales

Virginia Tire & Auto; Gainesville (VA); On-site; USD 31,000 - 46,000; Full time

Benefits offered by this job

Hourly + Commission

Competitive pay

Health insurance

Vacation & holidays

Product discounts

Gym reimbursement

Dental & Vision

Life & Disability

401(k) with company match

Steady schedules

Clean workplace

Career growth

Job summary

Virginia Tire & Auto is a friendly, fast-paced retailer where Service Advisors greet customers, discuss needs, and guide them to the right tires, oil changes, and maintenance. You’ll be the face of the store, connecting customers with technicians and ensuring a stress-free car care experience.

This entry-level role offers structured training, an hourly base plus commission, benefits, and growth opportunities in a team-focused environment.

Qualifications

• Entry-level position; however, experience is desired and will be compensated accordingly.
• Ability to learn our internal software applications.
• Have and maintain a valid driver’s license.

Responsibilities

• Warmly welcome customers in our bright showroom, engage with them at the register, and offer tire and basic auto repair services as a brand ambassador.
• Serve as the front line point of contact with customers and act as a connection between their needs and our technicians.
• Become an expert on our Virginia Tire & Auto Tire Collection, tires, and other automotive products and services we offer, such as oil changes, tire services, and other routine maintenance.
• Build relationships with customers by communicating with them regarding timing, updating them on the status of their vehicle, and otherwise meeting their needs so that their car care experience is stress-free.
• Keep pace with customers, balance multiple priorities, and use good judgment to manage time.
• Assist in maintaining a clean, organized, and well-merchandised showroom.
• Thrive in a commissioned sales environment (on top of a strong base pay).

Skills

Customer service

Sales

Communication

Software learning

Driver's license

Professional appearance

Job description

Virginia Tire & Auto is a friendly, fast-paced retailer where Service Advisors greet customers, discuss needs, and guide them to the right tires, oil changes, and maintenance. You’ll be the face of the store, connecting customers with technicians and ensuring a stress-free car care experience.

This entry-level role offers structured training, an hourly base plus commission, benefits, and growth opportunities in a team-focused environment.