Senior Server Support Technician – On-site Travel

Worldwide TechServices; Lafayette (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

Worldwide TechServices seeks a Dynamic Server Support specialist to troubleshoot desktops, laptops, ESF, and servers while engaging clients to resolve issues promptly.

Qualifications include a technical school certification or equivalent with 0–2 years of experience; OEM certifications; strong communication, ability to travel to client sites, lift up to 50 lbs, and carry a basic repair toolkit.

Qualifications

• Technical school certification or equivalent.
• 0–2 years of relevant experience preferred.
• Customer service experience is a plus.

Responsibilities

• Provide customer support for designated equipment.
• Perform troubleshooting for desktops, laptops, ESF, and servers.
• Meet service level agreements and document calls.
• Travel to client locations as required and report activities.

Skills

Customer service

Technical communication

Travel to client locations

Lift 50 lbs

Basic repair toolkit

Education

Technical school certification or equivalent

Tools

Hardware diagnostics tools

OEM certifications management

Job description

Worldwide TechServices seeks a Dynamic Server Support specialist to troubleshoot desktops, laptops, ESF, and servers while engaging clients to resolve issues promptly.

Qualifications include a technical school certification or equivalent with 0–2 years of experience; OEM certifications; strong communication, ability to travel to client sites, lift up to 50 lbs, and carry a basic repair toolkit.