Senior Server Support Technician

Worldwide TechServices; Houma (LA); On-site; USD 35,000 - 50,000; Full time

Job summary

A global technology services leader is seeking a Dynamic Server Support Technician in Houma, Louisiana. This role involves providing technical support for various client products, including desktops, laptops, and servers. Candidates should have a technical school certification or equivalent experience, with some customer service background preferred. Responsibilities include troubleshooting, customer support, and ensuring safety guidelines are met. The position requires the ability to lift 50 lbs and travel to client locations as needed.

Qualifications

• Typically requires technical school certification or equivalent and 0-2 years of relevant experience.
• Previous customer service experience is a plus.
• Maintain all required OEM Certifications as directed by Management.

Responsibilities

• Provide customer support for designated equipment.
• Complete all administrative tasks associated with each call.
• Understand and follow Safety policies and guidelines.

Skills

Technical communication

Client location driving

Heavy lifting

Basic repair toolkit

Education

Technical school certification or equivalent

Tools

Computer equipment

Job description

A global technology services leader is seeking a Dynamic Server Support Technician in Houma, Louisiana. This role involves providing technical support for various client products, including desktops, laptops, and servers. Candidates should have a technical school certification or equivalent experience, with some customer service background preferred. Responsibilities include troubleshooting, customer support, and ensuring safety guidelines are met. The position requires the ability to lift 50 lbs and travel to client locations as needed.