Senior Server & Desktop Support Technician

Worldwide TechServices; Middleburg Heights (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading technology services company located in Middleburg Heights, OH, is seeking a Dynamic Server Support professional. In this senior role, you will provide technical support, troubleshoot a variety of client products, and communicate with clients effectively. The ideal candidate will have technical school certification and some experience in customer service. This position requires reliable transportation and the ability to lift up to 50 lbs. Join our team and contribute to maintaining high customer satisfaction.

Qualifications

• 0-2 years of relevant experience in a technical support role.
• Previous customer service experience is a plus.
• Maintain all required OEM Certifications.

Responsibilities

• Provide customer support for designated equipment.
• Complete all administrative tasks for service calls.
• Follow safety policies in daily operations.

Skills

Customer communication

Ability to lift 50 lbs

Technical troubleshooting

Driving to client locations

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A leading technology services company located in Middleburg Heights, OH, is seeking a Dynamic Server Support professional. In this senior role, you will provide technical support, troubleshoot a variety of client products, and communicate with clients effectively. The ideal candidate will have technical school certification and some experience in customer service. This position requires reliable transportation and the ability to lift up to 50 lbs. Join our team and contribute to maintaining high customer satisfaction.