Senior Server & Desktop Support Specialist

Worldwide TechServices; Norcross (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

A global technology services leader in Georgia is seeking a Senior Server Support professional to troubleshoot and repair various client products. The role demands strong communication with clients and includes responsibilities such as customer support, service call management, and adherence to safety guidelines. Ideal candidates should possess a technical certification and have experience or knowledge of relevant software and hardware. A valid driver’s license and the ability to lift equipment are required. Competitive compensation and growth opportunities await.

Qualifications

• 0-2 years of relevant experience required.
• Previous customer service experience is a plus.
• Maintain all required OEM Certifications.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls as per agreement.
• Complete administrative tasks as per policies.
• Report all activity in an accurate and timely manner.

Skills

Technical communication

Driving to client locations

Heavy lifting

Ownership of basic repair tool kit

Education

Technical school certification or equivalent

Job description

A global technology services leader in Georgia is seeking a Senior Server Support professional to troubleshoot and repair various client products. The role demands strong communication with clients and includes responsibilities such as customer support, service call management, and adherence to safety guidelines. Ideal candidates should possess a technical certification and have experience or knowledge of relevant software and hardware. A valid driver’s license and the ability to lift equipment are required. Competitive compensation and growth opportunities await.