Senior Field Server & Desktop Support Technician

Worldwide TechServices; Greensboro (NC); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading technology services provider is seeking a Senior Server Support Technician in Greensboro, North Carolina. The role involves troubleshooting a variety of client products, providing customer support, and managing service calls effectively. Candidates should have 2-5 years of relevant experience, maintain OEM certifications, and possess strong client communication skills. The position may require driving to client locations and some physical tasks. This is a great opportunity for those looking to grow in a reputable tech service environment.

Qualifications

• 2-5 years of relevant experience required.
• Must maintain all required OEM Certifications.

Responsibilities

• Provide customer support for designated equipment.
• Complete all administrative tasks associated with each call.
• Ensure control of assets and inventory.

Skills

Ability to communicate regarding technical issues with clients

Ability to drive to client locations

Ability to work overtime as required

Ability to lift and or move various computer equipment up to 50 lbs.

Must own a basic repair tool kit

Must be part of stand-by rotation in the assigned geography

Education

Technical school certification or equivalent

Job description

A leading technology services provider is seeking a Senior Server Support Technician in Greensboro, North Carolina. The role involves troubleshooting a variety of client products, providing customer support, and managing service calls effectively. Candidates should have 2-5 years of relevant experience, maintain OEM certifications, and possess strong client communication skills. The position may require driving to client locations and some physical tasks. This is a great opportunity for those looking to grow in a reputable tech service environment.