Senior Security Service Technician (Travel)

Convergint Technologies, LLC; Centennial (CO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid holidays & time off starting at 2

Medical, dental & vision

Life insurance

401K matching

Vehicle reimbursement

Parental leave

Wellness program

Job summary

Convergint Technologies, LLC in Centennial, CO seeks a full-time Security Service Technician to service and support existing customers, respond to calls, perform maintenance, and execute small projects. You will be part of a team that values growth and a positive culture.

This role requires frequent travel to Cheyenne, WY with a strong customer focus and solid technical skills in fire alarm or electronic security systems.

Qualifications

• High School diploma or GED and relevant experience in servicing, integrating, and programming access control systems.
• 5-7 years of hands-on field service experience with security systems.

Responsibilities

• Respond to routine and non-routine customer service calls and maintenance requests.
• Diagnose, troubleshoot, repair, and replace defective parts in security systems.
• Install projects and ensure accurate service reports for invoicing and cost tracking.
• Provide exceptional customer service and maintain strong customer relationships.

Skills

Technical skills

Programming skills

Electrical aptitude

Customer service

Communication skills

Organizational skills

MS Office

Driver's license

Travel readiness

Access control knowledge

Education

High School/GED

Tools

Access control software

CCTV (Milestone/Genetec)

Intrusion systems (DMP/Bosch)

Job description

Convergint Technologies, LLC in Centennial, CO seeks a full-time Security Service Technician to service and support existing customers, respond to calls, perform maintenance, and execute small projects. You will be part of a team that values growth and a positive culture.

This role requires frequent travel to Cheyenne, WY with a strong customer focus and solid technical skills in fire alarm or electronic security systems.