Senior Security Professional Services Engineer

Fortinet; Charlotte (NC); On-site; USD 166,000 - 203,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid holidays

Sick time

Job summary

Fortinet in United States is seeking a seasoned Professional Services Engineer to work with end users to define daily activities and deliver Fortinet product operations support.

The role requires extensive experience in network security, Fortinet products, and strong communication skills to collaborate with clients and internal teams. Willingness to travel and flexibility in changing priorities are essential.

Qualifications

• 7+ years of LAN/WAN consulting, support or administration.
• 5+ years experience with network security products.
• 2+ years experience with Fortinet products.
• Bachelor's degree in Computer Science, Software Engineering or related field.
• Authorized to work in the U.S. without sponsorship.

Responsibilities

• Assisting client staff with day to day Fortinet products operation/ support
• Development of methods of procedure (MOPs) for migrations, upgrades and updates
• Development of test plans and test new features and/or releases
• Verifying configurations and implementing best practices
• Performing interoperability evaluation of devices that interact with Fortinet products
• Training and knowledge transfer to client staff
• Develop and maintain core competency on Fortinet’s product line and technologies
• Resolves and/or escalates issues in a timely fashion

Skills

LAN/WAN consulting

Network security

Fortinet products

Troubleshooting

Communication skills

Team collaboration

Problem solving

Education

Bachelor's Degree in Computer Science

Tools

Fortinet devices

Job description

Fortinet in United States is seeking a seasoned Professional Services Engineer to work with end users to define daily activities and deliver Fortinet product operations support.

The role requires extensive experience in network security, Fortinet products, and strong communication skills to collaborate with clients and internal teams. Willingness to travel and flexibility in changing priorities are essential.