Client-Facing Network Security Engineer

Fortinet, Inc.; Northern (KY); Hybrid; USD 166,000 - 203,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

401(k)

11 paid holidays

Job summary

Fortinet, Inc. is seeking a Professional Services Engineer to work with end users, defining daily activities and delivering Fortinet product support and deployment expertise. The role requires deep networking and security knowledge and willingness to travel as needed.

The candidate will develop MOPs, test plans, and best practices, train client staff, and ensure successful project completion within a collaborative team environment. A Bachelor's degree and US work authorization are required.

Qualifications

• 7+ years experience in LAN/WAN /Internet consulting, support and/or administration.
• 5+ years experience with Network Security Products.
• 2+ years experience with Fortinet products.
• Experience as a Professional Services Consultant/Engineer is a plus.

Responsibilities

• Assisting client staff with day to day Fortinet products operation/ support.
• Development of methods of procedure (MOPs) for migrations, upgrades and updates.
• Development of test plans and test new features and/or releases.
• Verifying configurations and implementing best practices.
• Performing interoperability evaluation of devices that interact with Fortinet products.
• Training and knowledge transfer to client staff.
• Develop and maintain core competency on Fortinet's product line and technologies.
• Resolves and/or escalates issues in a timely fashion.

Skills

LAN/WAN consulting

Network security

Fortinet products

Troubleshooting

Education

Bachelor's degree in Computer Science or related field

Tools

MOPs

Network testing

Job description

Fortinet, Inc. is seeking a Professional Services Engineer to work with end users, defining daily activities and delivering Fortinet product support and deployment expertise. The role requires deep networking and security knowledge and willingness to travel as needed.

The candidate will develop MOPs, test plans, and best practices, train client staff, and ensure successful project completion within a collaborative team environment. A Bachelor's degree and US work authorization are required.