Senior Professional Services Engineer – Network Security

Fortinet, Inc.; Virginia Beach (VA); On-site; USD 166,000 - 203,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid holidays

Vacation time

Sick time

Job summary

Fortinet, Inc. is seeking Professional Services Engineers to join our team. The role focuses on collaborating with end users to define daily activities and ensure Fortinet product operation and support.

The candidate will develop MOPs for migrations, upgrades, and updates, create test plans, verify configurations, and transfer knowledge to client staff while maintaining Fortinet product competency.

Qualifications

• Bachelor's degree in CS/related field required.
• 7+ years LAN/WAN consulting or admin experience.
• 5+ years experience with Network Security products.

Responsibilities

• Assist client staff with Fortinet product operations and support.
• Develop methods of procedures for migrations and upgrades.
• Create test plans and verify new features and releases.
• Verify configurations and apply best practices.
• Evaluate interoperability of devices with Fortinet products.
• Provide training and knowledge transfer to client staff.
• Maintain core Fortinet product and tech competency.
• Resolve or escalate issues promptly.

Skills

LAN/WAN

Network security

Security concepts

Troubleshooting

Communication skills

Team collaboration

Travel readiness

Education

Bachelor's degree in Computer Science or related field

Tools

Fortinet products

Job description

Fortinet, Inc. is seeking Professional Services Engineers to join our team. The role focuses on collaborating with end users to define daily activities and ensure Fortinet product operation and support.

The candidate will develop MOPs for migrations, upgrades, and updates, create test plans, verify configurations, and transfer knowledge to client staff while maintaining Fortinet product competency.