Senior Network Security Services Engineer

Fortinet, Inc.

Charlotte (NC)

Hybrid

USD 166,000 - 203,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k)

Paid Holidays

Vacation

Sick Time

Equity Program

Job summary

Fortinet is seeking a Professional Services Engineer to join our team in the US. The consultant will work with end users to define daily activities and ensure Fortinet product operations run smoothly.

Responsibilities include developing MOPs, test plans, verifying configurations, training client staff, and maintaining product competency. Requires 7+ years in LAN/WAN and 5+ years in network security; travel may be required.

Qualifications

7+ Years experience in LAN/WAN /Internet consulting, support and/or administration
5+ Years experience with Network Security Products
2+ Years experience with Fortinet products
Experience working as a Professional Services Consultant/ Engineer a plus
Solid understanding of security and networking principals and technologies such as:
Network Security Infrastructure – Switching, Routing, Load Balancing, WiFi
Security systems – Firewall, IPS, VPN, Antivirus, AntiSpam, Web Filtering, Application Control
Excellent troubleshooting skills
Outstanding oral communication and presentation skills
Experience at working both independently and in a team-oriented, collaborative environment
Conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
React to project adjustments and alterations promptly and efficiently
Flexible during times of change
Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
Ability to bring project to successful completion through political sensitivity
Strong commitment and self-driven individual
Able to travel as needed

Responsibilities

Assisting client staff with day to day Fortinet products operation/ support
Development of methods of procedure (MOPs) for migrations, upgrades and updates
Development of test plans and test new features and/or releases
Verifying configurations and implementing best practices
Performing interoperability evaluation of devices that interact with Fortinet products
Training and knowledge transfer to client staff
Develop and maintain core competency on Fortinet’s product line and technologies
Resolves and/or escalates issues in a timely fashion