Senior Security Operator: Access, Tours & Emergency Response

Spacex; Memphis (TN); Hybrid; USD 52,000 - 78,000; Full time

Job summary

SPACE EXPLORATION TECHNOLOGIES CORP in Memphis, TN is seeking a Security Operator to welcome employees, contractors, and guests while enforcing access control and safety protocols. You will coordinate with security leadership, manage incidents, and support tours across SpaceX facilities.

The role requires 5+ years in customer service or facility security, strong communication, and the ability to work varied schedules, including nights and weekends. A valid driver’s license is needed.

Qualifications

• High school diploma or equivalency certificate.
• 5+ years of experience working in a customer service or facility security position.

Responsibilities

• Track special events and visits.
• Provide high quality customer service to employees, contractors, and visitors.
• Interface with high-level internal and external stakeholders.
• Ensure knowledge and implementation of all access control, escort, and tour protocols for SpaceX facilities.
• Coordinate with Security leadership and SPOC to notify and respond to incidents or emergencies.
• Assist emergency response personnel dispatched to a SpaceX site.
• Prepare clear and concise written incident reports.
• Report maintenance, facility and technology issues and alarms.
• Build collaborative relationships with SpaceX departments and with landlords and building owners for day-to-day security operations and special events.
• Oversee multiple projects without direct supervision.

Skills

Customer service

Security operations

Access control

Emergency response

Communication skills

Military / law enforcement experience

MS Office

Education

High school diploma or equivalency

Tools

Microsoft Windows

Microsoft Office

Job description

SPACE EXPLORATION TECHNOLOGIES CORP in Memphis, TN is seeking a Security Operator to welcome employees, contractors, and guests while enforcing access control and safety protocols. You will coordinate with security leadership, manage incidents, and support tours across SpaceX facilities.

The role requires 5+ years in customer service or facility security, strong communication, and the ability to work varied schedules, including nights and weekends. A valid driver’s license is needed.