Security Operations Specialist, Guest & Facility Safety

SPACE EXPLORATION TECHNOLOGIES CORP; Memphis (TN); On-site; USD 40,000 - 65,000; Full time

Job summary

SpaceX is seeking a Security Operator 2 to uphold the safety and security of our facilities while delivering excellent service to employees, visitors, and contractors. You will manage access control, escort duties, and tours, and coordinate with the Protective Operations Center to respond to incidents and emergencies.

The role requires a High school diploma and 3+ years in customer service or security. Candidates should be prepared for varied shifts and to liaise with multiple SpaceX departments

Qualifications

• High school diploma or equivalency certificate.
• 3+ years of experience in a customer service or facility security-related capacity.

Responsibilities

• Track special events and visits.
• Provide high-quality customer service to employees, contractors, and visitors.
• Ensure knowledge and implementation of access control, escort, and tour protocols and procedures for employees, customers, vendors, and guests at SpaceX facilities.
• Coordinate with Security leadership and the SpaceX Protective Operations Center (SPOC) as necessary to: Initiate timely and effective notifications and response measures for incidents or emergencies.
• Assist emergency response personnel dispatched to a SpaceX site.
• Prepare clear and concise written incident reports.
• Report maintenance, facility, and technology issues and alarms.
• Build collaborative working relationships with other SpaceX departments or teams (including, but not limited to, Facilities, Human Resources, and Employee Health & Safety), SpaceX leadership, and—where applicable—with landlords and building owners, regarding day-to-day security operations, as well as special events or emergency situations.
• Due to the various type and scope of operations performed and sites utilized at SpaceX, Security Operator responsibilities may vary at each campus in order to ensure the most effective and secure operations at all sites. This may include, but is not limited to: standing post, escort duty, tours, and various tasks as directed

Skills

Customer service

Security operations

Access control

Emergency response

Education

High school diploma or equivalent

Tools

MS Office

Job description

SpaceX is seeking a Security Operator 2 to uphold the safety and security of our facilities while delivering excellent service to employees, visitors, and contractors. You will manage access control, escort duties, and tours, and coordinate with the Protective Operations Center to respond to incidents and emergencies.

The role requires a High school diploma and 3+ years in customer service or security. Candidates should be prepared for varied shifts and to liaise with multiple SpaceX departments