Security Operator: Frontline Visitor & Facility Protector

Starlink; Town of Texas (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

SpaceX is seeking a Security Operator to provide a welcoming, secure, and informed first impression at its facilities. The role emphasizes access control, escort duties, and tours while coordinating with the Protective Operations Center for incidents.

Qualified applicants will have at least a high school diploma and 3+ years in customer service or security. Availability for varied shifts and a valid driver's license are required.

Qualifications

• High school diploma or equivalency is required.
• 3+ years of experience in customer service or facility security.
• Bachelor's degree is preferred for some roles.

Responsibilities

• Greet and assist employees, contractors, and visitors with professionalism.
• Monitor access control and escort protocols at SpaceX facilities.
• Coordinate with SPOC for incidents or emergencies and prepare incident reports.
• Monitor site surveillance systems and report issues or alarms.
• Collaborate with Facilities, HR, and other departments for secure operations.
• Perform standing post, escort duties, and tours as needed across campuses.

Skills

Customer service

Communication skills

Relationship building

Team collaboration

Conflict de-escalation

Education

High school diploma

Bachelor's degree

Tools

Microsoft Windows

Microsoft Office

Job description

SpaceX is seeking a Security Operator to provide a welcoming, secure, and informed first impression at its facilities. The role emphasizes access control, escort duties, and tours while coordinating with the Protective Operations Center for incidents.

Qualified applicants will have at least a high school diploma and 3+ years in customer service or security. Availability for varied shifts and a valid driver's license are required.