Security Operator 2: Access & Visitor Management

Spacex; Memphis (TN); Hybrid; USD 42,000 - 56,000; Full time

Job summary

SpaceX is seeking a Security Operator 2 to manage access control, escort duties, and tours across SpaceX facilities. The role emphasizes safety, incident reporting, and collaboration with Facilities, HR, and other teams.

Ideal candidates will have 3+ years in customer service or security, strong communication, and the ability to adapt to varying site operations. The position may require overtime, nights, and weekends.

Qualifications

• High school diploma or equivalent required.
• 3+ years experience in customer service or facility security.
• Ability to de-escalate disputes and/or conflicts.
• Strong oral and written communication skills.

Responsibilities

• Track special events and visits and ensure access control protocols are followed.
• Provide high-quality customer service to employees, contractors, and visitors.
• Coordinate with Security leadership and the SPOC to notify and respond to incidents or emergencies.
• Assist emergency response personnel at SpaceX sites as needed.
• Prepare clear, concise written incident reports and report maintenance or alarm issues.
• Build collaborative relationships with other SpaceX departments and landlords for security operations.

Skills

Customer service

Security coordination

Communication skills

Emergency response

Education

High school diploma or equivalent

Job description

SpaceX is seeking a Security Operator 2 to manage access control, escort duties, and tours across SpaceX facilities. The role emphasizes safety, incident reporting, and collaboration with Facilities, HR, and other teams.

Ideal candidates will have 3+ years in customer service or security, strong communication, and the ability to adapt to varying site operations. The position may require overtime, nights, and weekends.