Security Operator II - Guest Services & Facility Safety

Starlink; Memphis (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

SpaceX in Memphis seeks a Security Operator 2 to deliver exceptional customer service while enforcing access control and security procedures across facilities. You will support events, escorts, tours, and incident reporting, coordinating with Security leadership and SPOC to ensure safety and smooth operations for employees and visitors.

The role requires a high school diploma plus 3+ years in security or customer-service settings; a Bachelor's degree is preferred and active security

Qualifications

• High school diploma or equivalency certificate.
• 3+ years of experience in a customer service or facility security-related capacity.
• Bachelor’s degree preferred.

Responsibilities

• Track special events and visits.
• Provide high-quality customer service to employees, contractors, and visitors.
• Ensure knowledge and implementation of access control, escort, and tour protocols.
• Coordinate with Security leadership and SPOC for incidents or emergencies.
• Monitor site surveillance and prepare written incident reports.
• Build relationships with other SpaceX departments and external partners.
• Perform standing post, escort duties, tours, and other tasks as directed.

Skills

Customer service

Relationship building

Team-building

Communication skills

Military/Law enforcement experience

Education

High school diploma or equivalent

Bachelor’s degree

Tools

Microsoft Windows

Microsoft Office

Job description

SpaceX in Memphis seeks a Security Operator 2 to deliver exceptional customer service while enforcing access control and security procedures across facilities. You will support events, escorts, tours, and incident reporting, coordinating with Security leadership and SPOC to ensure safety and smooth operations for employees and visitors.

The role requires a high school diploma plus 3+ years in security or customer-service settings; a Bachelor's degree is preferred and active security