Senior Scheduling Coordinator - Patient Access

UNC Health; Holly Springs (NC); On-site; USD 28,000 - 39,000; Full time

Job summary

UNC Health in Holly Springs, NC is seeking a full-time Scheduling Coordinator to maintain accurate scheduling databases and collaborate with Radiology to ensure complete and precise procedure scheduling. You will pre-register patients, collect demographics, complete required forms, and verify insurance authorization requirements across multiple carriers.

This role requires strong customer service skills, attention to detail, and familiarity with medical terminology.

Qualifications

• High school diploma required; college degree preferred.
• Two years of customer service or admin experience required.
• Healthcare setting experience preferred; exposure to patient registration or scheduling.
• Medical terminology knowledge desired.
• Excellent customer service and organizational skills.

Responsibilities

• Maintains accurate and complete scheduling database and coordinates with Radiologists schedules.
• Pre-registers patients when possible and appropriate.
• Obtains demographic information and enters data into Rex information systems; completes required forms.
• Monitors insurance websites and validates current policies for authorization requirements.
• Maintains ABN pre-authorization queue and communicates with physicians for required authorizations.

Skills

Customer service

Communication

Medical terminology

Scheduling / registration

Education

High school diploma

College degree preferred

Tools

Rex information systems

Job description

UNC Health in Holly Springs, NC is seeking a full-time Scheduling Coordinator to maintain accurate scheduling databases and collaborate with Radiology to ensure complete and precise procedure scheduling. You will pre-register patients, collect demographics, complete required forms, and verify insurance authorization requirements across multiple carriers.

This role requires strong customer service skills, attention to detail, and familiarity with medical terminology.