Full-Time Patient Scheduling & Front Desk Specialist

TalentAlly; Cary (NC); On-site; USD 26,000 - 37,000; Full time

Job summary

UNC Health, based in North Carolina, seeks a Scheduling Coordinator to ensure accurate and complete scheduling of diagnostic procedures. The role requires handling demographic information, coordinating with physicians, and communicating prep details to patients and office staff.

The position involves processing physician orders, meeting productivity goals, and maintaining up-to-date knowledge of scheduling systems.

Qualifications

• High school diploma or GED required.
• One year of related experience or training required.
• Healthcare experience preferred.

Responsibilities

• Ensure accuracy and completeness of scheduled procedures; obtain demographic info and relevant scheduling details.
• Explain procedure and prep information to patients and staff.
• Obtain accurate physician orders for procedures.
• Meet productivity and customer satisfaction goals.
• Distribute updated department schedules with accurate clinical information.
• Maintain current knowledge of diagnostic procedures and scheduling software.
• Serve as departmental receptionist and office assistant as needed.
• Perform registrations for patients, including contract registration for Managed Care and government payors.

Skills

Customer service

Organizational skills

Communication skills

Reading & writing

Education

High school diploma or GED

Tools

Scheduling software

Job description

UNC Health, based in North Carolina, seeks a Scheduling Coordinator to ensure accurate and complete scheduling of diagnostic procedures. The role requires handling demographic information, coordinating with physicians, and communicating prep details to patients and office staff.

The position involves processing physician orders, meeting productivity goals, and maintaining up-to-date knowledge of scheduling systems.