Patient Services & Medical Office Admin Specialist

UNC Health; Holly Springs (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health in Holly Springs is seeking an administrative patient access specialist to handle patient check-in and check-out, process billing information, and provide courteous service with solid computer skills.

Responsibilities include insurance verification, appointment scheduling, and aiding revenue cycle while maintaining HIPAA and safety guidelines. A high school diploma or GED is required; medical office experience is preferred.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy this requirement.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.
• Ability to read and interpret documents; write routine reports; speak before groups of patients or employees.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones promptly, and provides other administrative duties.
• Accurately performs patient check in and check out; processes insurance verification and authorization; codes visits with ICD/CPT; balances daily receipts; answers billing questions.
• Schedules patient appointments entering demographic and clinical information; coordinates with other parties.
• Orders and maintains clinical and office supplies and equipment.
• Maintains HIPAA, OSHA, and infection prevention compliance; participates in performance improvement activities.

Skills

Customer service

Computer skills

Communication

Education

High school diploma or GED

Job description

UNC Health in Holly Springs is seeking an administrative patient access specialist to handle patient check-in and check-out, process billing information, and provide courteous service with solid computer skills.

Responsibilities include insurance verification, appointment scheduling, and aiding revenue cycle while maintaining HIPAA and safety guidelines. A high school diploma or GED is required; medical office experience is preferred.