Senior Scheduling Coordinator – High-Volume Care Staffing

Synergy HomeCare; Knoxville (TN); Presencial; USD 40 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

PTO

Medical Insurance

Dental Insurance

Vision Insurance

Teladoc

Resumo da oferta

SYNERGY HomeCare in Knoxville is seeking an experienced Scheduling Coordinator to join our fast-paced team. This role coordinates caregiver schedules, maintains client coverage, and ensures reliable care.

You will match caregivers to clients, manage high-volume scheduling, and communicate schedule changes promptly with staff and clients. A strong, organized communicator with attention to detail thrives here.

Qualificações

• Previous professional scheduling experience is REQUIRED.
• High-volume scheduling experience is strongly preferred.
• Home care, healthcare, staffing, or other workforce scheduling experience preferred.
• High school diploma or equivalent required.

Responsabilidades

• Coordinate and maintain caregiver and client schedules.
• Manage a high volume of scheduling needs, changes, call-offs, and coverage requests.
• Match caregivers with clients based on availability, location, skills, personality, and client needs.
• Communicate schedule changes promptly with caregivers, clients, and office staff.
• Maintain accurate caregiver availability, requested time off, vacations, and sick time.
• Follow up with newly hired caregivers and explain scheduling expectations and processes.
• Build strong professional relationships with caregivers and clients.
• Quickly problem-solve scheduling conflicts and last-minute coverage needs.
• Maintain accurate scheduling documentation and records.
• Work closely with management to achieve staffing, scheduling, and client service goals.

Conhecimentos

Scheduling experience

High-volume scheduling

Communication skills

Time-management

Independent work

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

SYNERGY HomeCare in Knoxville is seeking an experienced Scheduling Coordinator to join our fast-paced team. This role coordinates caregiver schedules, maintains client coverage, and ensures reliable care.

You will match caregivers to clients, manage high-volume scheduling, and communicate schedule changes promptly with staff and clients. A strong, organized communicator with attention to detail thrives here.