Hybrid Scheduling Coordinator — Growth & Benefits

Trusted Ally Home Care; Knoxville (TN); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive medical, dental, vision

401k

Unlimited PTO

Job summary

Trusted Ally Home Care in Knoxville, TN is seeking a Scheduling Coordinator to manage direct care staff scheduling for clients and staff. The role requires maintaining schedules across Google Sheets, IGEA, and other systems, and coordinating day-to-day changes with caregivers and clients.

You will work in a hybrid office setting with in-office requirements at our Knoxville office, offering growth opportunities and a comprehensive benefits package including medical, dental, vision, 401k, and

Qualifications

• H.S. Diploma or GED required.
• Prior scheduling experience preferred.
• Home Care experience required.
• Proficient with MS Office, Google Suite, and scheduling software.
• Strong interpersonal, organizational and communication skills.
• Excellent organizational and time management abilities.
• Self-starter, comfortable with remote work.

Responsibilities

• Coordinate and maintain direct care staff scheduling for clients and staff.
• Develop, implement, and adjust scheduling procedures to optimize agency needs.
• Create and maintain up-to-date staff schedules via Google Spreadsheets, IGEA, and other systems.
• Schedule staff for call outs, sick leave, vacation, and long-term leave.
• Contact care providers and clients regarding day-to-day changes.
• Maintain call-off report and monitor caregiver call-offs and reasons.
• Identify caregiver challenges and communicate solutions to the Director of Nursing.
• Schedule in advance, reauthorization nursing visits in IGEA within 15 days from end of each 60-day period.
• Monitor caregiver hours to minimize overtime.

Skills

MS Office

Google Workspace

Scheduling software

Communication skills

Time management

Organizational skills

Remote work

Education

High School Diploma or GED

Tools

MS Office Suite

Google Office Suite

Scheduling program

Job description

Trusted Ally Home Care in Knoxville, TN is seeking a Scheduling Coordinator to manage direct care staff scheduling for clients and staff. The role requires maintaining schedules across Google Sheets, IGEA, and other systems, and coordinating day-to-day changes with caregivers and clients.

You will work in a hybrid office setting with in-office requirements at our Knoxville office, offering growth opportunities and a comprehensive benefits package including medical, dental, vision, 401k, and