Senior Care Scheduling & Compliance Lead

Cornerstone Caregiving; Knoxville, Northern (TN, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Cornerstone Caregiving, a growing in-home care company, seeks an Office Scheduler in Knoxville, TN to manage schedules between clients and caregivers, ensure staffing coverage, and support the Operating Director with daily operations.

The role demands at least one year of experience in home care or healthcare and a year of recruiting experience. You will handle calls, maintain compliance with state and federal regulations, and provide administrative support in a fast-paced environment.

Qualifications

• Experience in home care/healthcare required.
• At least 1 year of recruiting experience cited as preferred.
• Ability to manage client and caregiver schedules in a fast-paced environment.

Responsibilities

• Schedule Management: Assess client needs and caregiver availability to ensure shifts are staffed.
• Compliance: Ensure office adheres to state and federal regulations.
• Customer Service: Handle inquiries from prospective and current clients and caregivers.
• Administration: Support the Operating Director with daily office operations.
• On-Call: Rotate after-hours phone coverage to ensure staffing.

Skills

Scheduling

Compliance

Customer service

Office administration

On-call coordination

Job description

Cornerstone Caregiving, a growing in-home care company, seeks an Office Scheduler in Knoxville, TN to manage schedules between clients and caregivers, ensure staffing coverage, and support the Operating Director with daily operations.

The role demands at least one year of experience in home care or healthcare and a year of recruiting experience. You will handle calls, maintain compliance with state and federal regulations, and provide administrative support in a fast-paced environment.