Scheduler with HomeCare Experience neeeded

Synergy HomeCare; Minnesota; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation and travel allowances

Job summary

SYNERGY HomeCare is seeking a Scheduling Coordinator to connect clients with compassionate caregivers and manage scheduling, availability, and matching.

This autonomous role requires five years in home care scheduling, a high school diploma, and excellent customer service, with a focus on clear communication and rapport with families and caregivers.

Qualifications

• Five years experience in a home care setting as a Scheduler.
• High school diploma.
• Exceptional customer service skills, time management skills, excellent communication skills.
• Autonomous, self-motivated and willing to learn.

Responsibilities

• Schedule caregivers with clients and communicate to all parties
• Confirm and update caregiver availability including vacation, sick time, and holidays
• Document skills and attributes of caregivers to ensure strong matching to clients
• Follow up with new caregiver hires to explain the scheduling process
• Establish a great rapport with caregivers and clients

Skills

Customer service

Time management

Communication

Education

High school diploma

Job description

Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team as a Scheduling Coordinator, you will feel appreciated, recognized, and rewarded.

Do you:

• Enjoy serving others?
• Place importance on details in your work?
• Excel at matching caregivers with clients?
• Enjoy building relationships with clients and caregivers?

We have an opening for a Scheduling Coordinator who can answer yes to these questions. At SYNERGY HomeCare we create a world of care at home for all, which means you will have the opportunity to support a dedicated team who cares for a wide variety of people; spanning all ages and all abilities. We are seeking a Scheduling Coordinator to join our independently owned and operated national agency.

Intake Coordinator Benefits include:

• Competitive salary
• Paid earned vacation and travel allowances.

Scheduling Coordinator Primary Responsibilities:

• Schedule caregivers with clients and communicate to all parties
• Confirm and update caregiver availability including vacation, sick time, and holidays
• Document skills and attributes of caregivers to ensure strong matching to clients
• Follow up with new caregiver hires to explain the scheduling process
• Establish a great rapport with caregivers and clients

Scheduling Coordinator Requirements:

• Experience – Five years experience in a home care setting as a Scheduler
• Education – High school diploma
• Skills – Exceptional customer service skills, time management skills, excellent communication skills
• Characteristics – This is an autonomous position, so we’re looking for individuals that are self-motivated and willing to learn.