Senior SAP O2C Lead - End-to-End Process Owner (Hybrid)

ABB; Iowa; Híbrido; USD 101.000 - 161.000; Tempo integral

Benefícios oferecidos por esta vaga

Health benefits

401k plan

ESAP (Employee Stock Purchase)

Hybrid work model

Resumo da vaga

ABB in the United States is seeking an experienced SAP Business Process Owner to manage the Order-to-Cash function end-to-end. You will lead process development, implementation, and optimization across SAP modules, collaborating with stakeholders and technical teams.

This hybrid role reports to Senior Manager, Business Operations and combines on-site collaboration with remote work. You will support end users, drive subscription and contract management improvements, and coordinate upgrades and

Qualificações

• Bachelor's degree in Business, Information Systems or related field.
• 10+ years of experience as an SAP business analyst or business process owner.
• Ability to effectively communicate and influence key stakeholders.
• Proficient in SAP SD, MM, CS and Contract Management.
• Knowledge or experience in SFDC application.
• Strong analytical skills and end-to-end Order to cash and contract management understanding.
• Capable of handling multiple projects concurrently with cross-functional interaction.
• Self-motivated and team-oriented with clear English communication.

Responsabilidades

• Responsible for supporting the Order to Cash processes of SAP ERP modules (SD, CS, MM, EWM) and other business applications.
• Gather requirements and collaborate with SAP developers to implement new solutions.
• Drive improvement of subscription and contract management processes in SAP, SFDC and e-commerce tools.
• Provide end-user support for Order to Cash, including warranty, field service, demand planning, repair planning, manufacturing and sales & distribution.
• Provide technical expertise and work with team to resolve business problems or process improvements.
• Escalate issues and coordinate with SAP regional center of excellence and global Support and outside consultants.
• Identify strategies to prevent service disruption and assist with SAP upgrade testing and training.
• Document business process workflows for current and future state and develop training manuals.

Conhecimentos

Stakeholder communication

Analytical skills

English proficiency

Multi-project management

Formação

Bachelor's degree in Business or Information Systems

Ferramentas

SAP SD

SAP MM

SAP CS

Contract Management

SFDC

Descrição da vaga

ABB in the United States is seeking an experienced SAP Business Process Owner to manage the Order-to-Cash function end-to-end. You will lead process development, implementation, and optimization across SAP modules, collaborating with stakeholders and technical teams.

This hybrid role reports to Senior Manager, Business Operations and combines on-site collaboration with remote work. You will support end users, drive subscription and contract management improvements, and coordinate upgrades and